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Ten c

Filson × Wrangler

Paraboot

Profit from reduced prices online. Some articles are only available online. Email to us if you want to try something on in store.

Shipping & Returns

Delivery Times and Costs

Below you will find the estimated shipping times and shipping costs. Keep in mind that these time estimates do not include order processing times, nor do they include potential international customs delays. Shipment tracking is available in most countries.

Switzerland

PostPac Priority or A Post Plus
Free over CHF 25.00 (small orders CHF 7.00)
1 – 2 Workdays

Click and Collect in Zürich, Talacker 21

If you are in Switzerland, you can choose «Click and Collect» at checkout. You’ll get an email when your order is ready for pick up. Usually it takes 1 – 2 business days, as not all items are located in Zürich.

 

International Shipping

North America

USA, Canada & Mexico

Express International

  • Estimated Delivery Time: 3 – 9 Workdays
  • Carrier: UPS, FedEx or DHL Express
  • Service: UPS Express (Saver) or similar, Signature Required
Order Value below 99 USD below 499 USD below 999 USD above 999 USD
Shipping Fee 39 $ 29 $ 19 $ 5 $

 

Europe (Delivered Duties Paid)

Express Priority Europe

  • Estimated Delivery Time: 3 – 7 Workdays
  • Carrier: UPS, FedEx or DHL Express
  • Service: UPS Express (Saver) or similar, Signature Required

Express Economy Europe

  • Estimated Delivery Time: 5 – 14 Workdays
  • Carrier: UPS, FedEx or DHL Express
  • Service: UPS Standard or similar, Signature Required

Belgium, Denmark, Germany, France, Italy, Luxemburg, Monaco, Netherlands, Austria

Order Value below 99 EUR below 499 EUR below 999 EUR above 999 EUR
Economy Fee 14.95 EUR 9.95 EUR 4.95 EUR 2.95 EUR
Priority Fee 24.95 EUR 19.95 EUR 9.95 EUR 4.95 EUR

 

United Kingdom

Order Value below 99 GBP below 499 GBP below 999 GBP above 999 GBP
Economy Fee 15 GBP 10 GBP 5 GBP 3 GBP
Priority Fee 25 GBP 20 GBP 10 GBP 5 GBP

 

Finland, Sweden, Spain, Norway

Order Value below 99 EUR below 499 EUR below 999 EUR above 999 EUR
Economy Fee 24.95 EUR 19.95 EUR 9.95 EUR 4.95 EUR
Priority Fee 29.95 EUR 24.95 EUR 14.95 EUR 9.95 EUR

 

Croatia, Slovenia

Order Value below 99 EUR below 499 EUR below 999 EUR above 999 EUR
Economy Fee 24.95 EUR 19.95 EUR 9.95 EUR 4.95 EUR
Priority Fee 34.95 EUR 29.95 EUR 19.95 EUR 9.95 EUR

 

Färoe Islands, Portugal, Bulgaria, Ireland, Gibraltar, Guernsey, Jersey, Isle of Man, Iceland, Montenegro, Romania

Order Value below 99 EUR below 499 EUR below 999 EUR above 999 EUR
Priority Fee 29.95 EUR 24.95 EUR 14.95 EUR 4.95 EUR

 

Estonia, Latvia, Lithuania, Greece, Malta, Poland, Slovakia, Czechia, Hungary, Cyprus

Order Value below 99 EUR below 499 EUR below 999 EUR above 999 EUR
Priority Fee 39.95 EUR 29.95 EUR 19.95 EUR 9.95 EUR

 

Europe (Delivered Duties Unpaid)

Express Priority Europe (if available)

  • Estimated Delivery Time: 3 – 7 Workdays
  • Carrier: UPS, FedEx or DHL Express
  • Service: UPS Express (Saver) or similar, Signature Required

Standard Europe (if available)

  • Estimated Delivery Time: 5 – 21 Workdays
  • Carrier: National Post Services
  • Service: Priority / Tracked and Signature Required (if available)

Andorra, Vatican

Order Value below 99 EUR below 499 EUR below 999 EUR above 999 EUR
Priority Fee 14.95 EUR 9.95 EUR 4.95 EUR 4.95 EUR

 

Albania, Bosnia and Herzegovina, Moldavia, Northern Macedonia, Serbia, Turkey

Order Value below 99 EUR below 499 EUR below 999 EUR above 999 EUR
Priority Fee 24.95 EUR 19.95 EUR 14.95 EUR 9.95 EUR

 

Aland Island, Kosovo, Ukraine

Order Value below 99 EUR below 499 EUR below 999 EUR above 999 EUR
Standard Fee 39 EUR 34 EUR 29 EUR 9 EUR

 

Asia Pacific 

Australia, South Korea, Taiwan, Hong Kong, Macau, Singapore, Japan,  Indonesia, Thailand, Philippines, China, India, Malaysia

Express International

  • Estimated Delivery Time: 4 – 10 Workdays
  • Carrier: UPS, FedEx or DHL Express
  • Service: UPS Express (Saver) or similar, Signature Required
Order Value below 99 CHF below 499 CHF below 999 CHF above 999 CHF
Shipping Fee 34 CHF 29 CHF 19 CHF 9 CHF

 

World

New Zealand, Mongolia, Argentina, Peru,  Brazil, Vietnam, South Afrika, UAE, Israel, Saudi Arabia

Express International

  • Estimated Delivery Time: 4 – 10 Workdays
  • Carrier: UPS, FedEx or DHL Express
  • Service: UPS Express (Saver) or similar, Signature Required
Order Value below 99 CHF below 499 CHF below 999 CHF above 999 CHF
Shipping Fee 59 CHF 49 CHF 39 CHF 19 CHF

 

Rest of the World

Express International (if available)

  • Estimated Delivery Time: 4 – 10 Workdays
  • Carrier: UPS, FedEx or DHL Express
  • Service: UPS Express (Saver) or similar, Signature Required

up to 2kg: 79 CHF

above 2kg: 99 CHF

Standard International (if available)

  • Estimated Delivery Time: 7 – 21 Workdays
  • Carrier: National Post Services
  • Service: Priority / Tracked and Signature Required (if available)

up to 2kg: 29 CHF

 

Shipping Carrier

We reserve the right to ship the order via a shipping service provider of our choice. You are not entitled to select a specific carrier.

In general, Express orders are shipped with either UPS, DHL Express or Fedex.Standard Europe and Standard International orders are shipped with National Post services (Swiss Post, Deutsche Post, USPS, etc.). Once your parcel clears customs, it will be handed over to your local shipping carrier for final delivery.

The shipping rate is based on the average shipping costs to your region. Express carriers designate certain destinations (e.g. islands) as «Remote Areas» and apply a surcharge that we have no control over. If shipping to your destination address requires a significant surcharge, we will contact you. We reserve the right to add the surcharge to your shipping fee, change the shipping method and/or carrier, or cancel the order.


International Taxes & Duties

We ship Delivered Duty Paid (DDP) to the EU and other European countries.The price you see, is the price you pay to hold the item in your hands.This includes the following countries/regions: Austria, Belgium, Bulgaria, Cyprus, Czechia, Denmark, Estonia, Faröe Islands, Finland, France, Germany, Greece, Hungary, Ireland, Iceland, Italy, Croatia, Latvia, Lithuania, Luxemburg, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Sweden, Slovakia, Slovenia, Spain and the United Kingdom.

All other International orders are shipped Delivery Duty Unpaid (DDU/DAP) and you may be charged additional duties and customs fees upon receipt. We have no control over it or how much you will be charged for these fees, and we do not accept responsibility for any additional charges the destination country may impose on you.

Note that import duties and tariffs are based on the country of origin of the product (e.g. Made in USA) and not on the country of our shop.


Returns

Extended return window for the holiday season: We accept returns until 18 January 2026 for all orders placed from 28 November 2025 onward.

If you are not fully satisfied with your purchase, we accept your return for store credit ("voucher") or an exchange product within 14 days of the delivery or pick up date. The returned products must be in unworn condition. Please contact us by email or phone to request a return authorization or bring the goods to the store.

We do not cover the return shipping fees nor do we assume any responsibility for the loss or damage of returned goods while they are in transit. Please note that you are responsible for returning the items as soon as possible, and the items must be shipped no later than 14 days after the return authorization has been issued. Otherwise, we reserve the right to void the return authorization and decline your return.

In general, we offer no refund on reduced items. However, store credit ("voucher") will be issued for your next purchase.

Each item is carefully inspected for damage prior to shipping and packed with care. In the unlikely event of a defect, please contact us immediately upon delivery or pickup.

You can reach us via Contact Form or via online@deeceestyle.com